Specialist Air Freight Export

About the role

As a Specialist Air Freight Export you will manage order processing, shipment registration and the coordination of freight and customs activities, ensuring smooth export operations for our global customers.

Key responsibilities

• Process orders and register shipments.
• Organise freight, customs handling and export control activities.
• Prepare and monitor commercial offers.
• Ensure accurate billing and process customer invoices.
• Handle special orders and resolve complaints.
• Support and advise customers and agents.
• Prepare delivery bills, customs documentation and monitor appointment deadlines.
• Maintain performance statistics for accounting and reporting.
• Document and optimise workflow processes.
• Assist supervisors on various projects.
• Manage documentation filing and general administrative tasks.

Required profile

• Minimum 2 years experience in air freight forwarding within an international environment.
• In‑depth knowledge of customs procedures and air transport regulations.
• Fluent in German and English, both written and spoken.
• Strong attention to detail, ability to work independently and manage priorities in a dynamic setting.
• Comfortable using freight forwarding software and the MS Office Suite.
• Team‑oriented mindset.
• Knowledge of CargoWise software is a plus.

Required skills

• CargoWise (or similar freight forwarding software).
• Microsoft Office Suite.