Site Partner II - Clinical Research

About the role

ICON is a global healthcare intelligence and clinical research organisation. As a Site Partner II in Buenos Aires, you will independently manage relationships with a portfolio of investigator sites, supporting their engagement and performance across studies. You act as a trusted liaison, advocating for site needs internally while supporting ICON processes and expectations.

Key responsibilities

• Build and maintain strong relationships with assigned sites, acting as their central ICON contact across multiple studies.
• Support sites in resolving operational issues by coordinating with internal teams to provide timely solutions.
• Gather and synthesise site feedback to inform feasibility assumptions, protocol design and process improvements.
• Monitor site-level performance metrics and collaborate with study teams to address recruitment or quality challenges.
• Contribute to the design and delivery of engagement activities and communications to improve the site experience.
• Share best practices with colleagues and support the onboarding of new Site Partners as needed.

Required profile

• Bachelor's degree in life sciences, healthcare, business or a related field, or equivalent clinical research experience.
• Experience in site-facing roles, site management or clinical operations within a CRO, pharma or healthcare company.
• Good understanding of site operations and the factors influencing recruitment and quality.
• Organised and proactive, able to manage multiple sites and competing priorities.
• Commitment to delivering a high-quality site experience.

Required skills

• Strong communication, relationship-building and problem-solving skills.
• Ability to manage multiple sites and competing priorities.

What we offer

• Competitive base salary and performance-related incentives.
• Health and wellbeing programmes, including medical, dental and vision coverage where applicable.
• Retirement and pension plans, life assurance and disability coverage.
• Employee assistance programmes and wellbeing resources.
• Learning and development opportunities through structured training and career pathways.

Employment is contingent on having the legal right to work in the country where the role is based. Benefits may vary depending on role and location.