Senior Account Manager – EMEA

About the role

dLocal is looking for a Senior Account Manager to lead a portfolio of strategic clients across the EMEA region. You will act as the primary point of contact, driving growth through upselling and cross‑selling while ensuring client satisfaction.

Key responsibilities

• Manage and expand a portfolio of high‑value client accounts across global markets.
• Build long‑term relationships by understanding client needs and delivering tailored payment solutions.
• Identify and pursue upsell and cross‑sell opportunities to increase revenue.
• Collaborate with internal product, operations, and support teams to guarantee successful solution delivery.
• Provide regional market insights to shape broader sales and account strategies.
• Represent dLocal at industry events, conferences, and professional networking gatherings.
• Contribute to the design and execution of growth‑focused operational strategies.

Required profile

• 5+ years of B2B sales or account management experience, preferably in tech or fintech.
• Proven track record of upselling and cross‑selling within enterprise accounts.
• Strong communication and negotiation skills with senior stakeholders.
• Ability to manage multiple complex projects and accounts simultaneously.
• Established business network and experience developing strategic partnerships.
• Fluency in English; additional languages are a plus.
• Willingness to travel internationally as needed.

Required skills

What we offer

• Flexible schedules driven by performance.
• Dynamic fintech environment that encourages creativity.
• Referral bonus program for successful hires.
• Monthly social budget for team activities.