Security & Operations Project Manager - Talent Operate

About the role

The Talent Operate PM manages end-to-end delivery of security and operational initiatives across Talent systems, including Infosec compliance, GVM vulnerability remediation, ticket reduction initiatives and small enhancements. The role coordinates with Product Owners, Infosec teams, Configuration teams and delivery stakeholders to ensure timely, compliant and high-quality execution.

Key responsibilities

• Review and assess security findings, operational requests and enhancement demands, validating scope and checking documentation completeness.
• Lead vulnerability management by coordinating remediation, tracking GVM findings, monitoring aging and closing risks, exceptions and remediation plans.
• Drive operational excellence through ticket trend analysis, root cause identification, process improvements and preventive actions to reduce support volumes.
• Manage enhancement demand intake, prioritization, planning and budget use in line with business objectives.
• Oversee Change Requests, releases and production deployments, ensuring governance, approvals, testing and deployment standards.
• Lead technology refresh programs (infrastructure, platform, database, server and application upgrades), managing schedules, dependencies, risks, testing and stakeholder communication.
• Coordinate Product Owners, Infosec, Tech Ops, vendors and business stakeholders.
• Prepare and present operational metrics, risk dashboards, remediation status, program updates and executive reports.
• Ensure compliance with security, audit, regulatory and operational policies while keeping applications stable and resilient.

Required profile

• Experience in information security, vulnerability management (GVM) or risk governance.
• Proven ability to drive operational efficiency and ticket reduction initiatives.
• Excellent communication and stakeholder management across global teams, including across multiple time zones.
• Fluent English; minimal travel may be required.

Required skills

• Project coordination, prioritization and multi-tasking.
• Preferred: SAP SuccessFactors (EC, RCM, ONB, LMS), vulnerability management tools, ServiceNow and reporting dashboards.
• Preferred: experience managing small enhancement budgets and operational demands; PMP/Prince2 certification preferred.