Revenue Operations Specialist
Andela
Descripcion del puesto
About the role
The Revenue Operations Analyst is the first line of defense for the Revenue Operations team and the main intake point for ad hoc requests, tooling questions, data issues and reporting needs coming from the commercial organization. The role is a key capacity investment that lets the RevOps team focus on more strategic projects. It suits a detail-oriented, technically curious person who wants to build deep expertise in a modern RevOps tech stack. The position is fully remote and should be based in Argentina, Brazil, Mexico or Canada.
Key responsibilities
- Serve as the first point of contact for inbound RevOps requests, triaging, routing and resolving Tier 1 issues across the tech stack, and escalate complex issues with full documentation.
- Resolve common Salesforce issues such as data corrections, record ownership, field errors and access requests while meeting SLAs.
- Perform data audits and cleanup (duplicates, field standardization) and maintain data integrity for accounts, contacts, opportunities and custom objects.
- Build fields and custom objects in Salesforce, support territory management workflows and help with list management and data enrichment.
- Maintain RevOps dashboards and reports in Salesforce and BI tools, build ad hoc reports for QBRs and pipeline reviews, and prepare data for forecasting and territory planning.
- Help administer core tools (Salesforce, user provisioning, access management), document workflows and SOPs, and surface recommendations for process improvements.
Required profile
- 2-4 years of experience in sales operations, revenue operations, business operations or a related analytical role.
- High attention to detail, strong organization and ability to communicate technical issues simply to non-technical stakeholders.
- Self-starter who can ask good questions and work independently, with curiosity about how data flows across a GTM tech stack.
- Prior experience at a B2B SaaS or high-growth technology company preferred.
Required skills
- Hands-on Salesforce experience (running reports, basic data updates); Admin certification a plus.
- Strong Excel/Google Sheets skills with large data sets.
- Plus: tools such as Outreach, Gong, ZoomInfo, LeanData, Tableau or Looker.
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Publicado hace 5 días
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