Remote Case Manager (Full‑Time)

About the role

We are seeking a self‑motivated individual with a strong interest in the legal field to join our team as a Case Manager. The role provides essential support to attorneys and legal teams, handling a variety of administrative and case‑related tasks. This is a remote, full‑time position that includes a paid training program.

Key responsibilities

• Assist attorneys with organizing case files, preparing documents, managing deadlines, and maintaining accurate records.
• Serve as a primary point of contact for clients, gathering case details, scheduling appointments, providing updates, and handling inquiries via phone, email, and messaging platforms.
• Draft legal documents, correspondence, pleadings, and conduct thorough legal research, summarizing findings for attorney review.
• Handle intake calls, respond to emails, manage attorneys’ calendars, schedule appointments, and oversee general administrative tasks.

Required profile

• Exceptional written and verbal English communication (C1 level) with the ability to handle professional correspondence and phone calls.
• Proficiency with office software such as Microsoft Office Suite and Google Workspace, and strong organizational abilities to manage tasks and deadlines.
• Detail‑oriented self‑starter with prior customer‑service experience and the capacity to solve problems independently.
• Ready to work 40 hours per week remotely, with a reliable computer, stable internet connection, and a quiet workspace.
• Ability to work independently, understand client expectations, and efficiently manage multiple concurrent tasks.

Required skills

• Microsoft Office Suite
• Google Workspace

What we offer

• Competitive compensation
• Paid training program
• Opportunity to work on diverse and challenging assignments
• Remote work flexibility
• Supportive team environment
• Quarterly in‑person company get‑togethers in Medellín