Remote Admin Coordinator (LATAM) – Full-time

About the role

We are seeking an exceptionally organized, tech‑savvy Admin Coordinator to support daily operations for a U.S.-based home‑service company. This remote position is open to candidates located in Latin America and requires full‑time availability during EST business hours.

Key responsibilities

• Manage inboxes and calendars to streamline daily scheduling.
• Update and maintain CRM pipelines and backend operational systems.
• Answer customer calls and follow up diligently on inbound leads.
• Support routing, task coordination, and day‑to‑day client communication.
• Build, maintain, and optimize SOPs and internal documentation.
• Assist with light marketing tasks and basic financial operations such as invoicing and reminders.

Required profile

• Exceptional written and spoken English.
• Strong organizational mindset with a focus on systems and processes.
• Proactive attitude, able to flag operational issues early and propose solutions.
• Comfortable handling live phone calls with U.S. clients.
• Self‑managed, disciplined, and reliable for full‑time remote work.

Required skills

• Experience with CRM platforms (GoHighLevel or HubSpot preferred).
• Proficiency in leveraging AI tools to improve efficiency.
• Basic knowledge of marketing and financial administration tasks.