Project Support Specialist II – LATAM

About the role

We are expanding across Mexico, Brazil, Argentina, Colombia, Chile and Peru and need a Project Support Specialist II to join our growing team. The role provides cross‑functional support to clinical studies, ensuring smooth execution of project activities and maintaining high‑quality documentation.

Key responsibilities

• Manage the full meeting lifecycle: schedule internal and external meetings, prepare agendas, take and circulate minutes, and file documents in the Trial Master File.
• Assist in creating and maintaining project timelines using MS Project or similar tools, collecting updates from team members and communicating changes.
• Perform tasks in clinical systems relevant to the study scope, ensuring accurate data entry and documentation.
• Oversee study‑specific training: collect, track, load training materials, assign training, and document completion in the appropriate systems.
• Identify training gaps, follow up with team members, and escalate issues to the Project Manager as needed.
• Set up and maintain a study‑level SharePoint site (or equivalent) and manage access for sponsors and team members.
• Create and manage project‑specific email boxes and control user access to study systems through help‑desk requests and periodic reviews.
• Order study supplies, prepare binder materials, coordinate with vendors for cost estimates, and verify invoices against quotes.
• Maintain training records and other study documentation in the Trial Master File.
• Support rapid removal of system access for team members no longer affiliated with the study.

Required profile

• Strong organizational skills with the ability to prioritize multiple tasks across several studies.
• Independent judgment and critical‑thinking abilities, while collaborating effectively with cross‑functional teams.
• Willingness to take on new responsibilities and learn new processes with appropriate training.
• Attention to detail in documentation and compliance with study timelines.
• Effective communication skills for coordinating with internal teams, sponsors, and vendors.

Required skills

• MS Project (or similar project‑management software)
• SharePoint (or comparable shared‑workspace platform)
• Trial Master File (TMF) systems
• Microsoft Office suite (Word, Excel, PowerPoint)
• Basic familiarity with clinical study systems