Project Manager (Operations & Process Improvement)

About the role

We are looking for a full‑time Project Manager to support the founder of a fast‑growing fundraising consulting firm. The role is remote and focuses on building operational systems, SOPs, and automations that enable the business to scale efficiently.

Key responsibilities

• Design, document and maintain SOPs for client onboarding, invoicing, billing and internal workflows.
• Create and refine operational systems that support scalable growth.
• Develop and manage client onboarding processes from initial engagement through implementation.
• Oversee invoicing, billing and administrative workflows to ensure accuracy.
• Identify repetitive tasks and build automations to eliminate manual effort.
• Collaborate directly with the founder to prioritize initiatives and improve day‑to‑day operations.
• Utilize AI tools, including Claude, to enhance documentation and workflow efficiency.
• Provide executive support such as calendar management and scheduling as needed.

Required profile

• 3+ years of experience in project management, operations or business operations.
• Proven ability to create order from ambiguity and build scalable processes.
• Highly proactive with exceptional attention to detail.
• Strong written and verbal English communication skills.
• Self‑motivated and able to work independently in a startup environment.

Required skills

• Experience building SOPs and documentation.
• Automation and workflow optimization experience.
• Familiarity with AI tools such as Claude.

What we offer

• Full‑time remote position with a consistent monthly salary.
• Opportunity to shape operational foundations of a growing consulting firm.