Operations Coordinator – Remote (LATAM)

About the role

You will help clients build and run an operational "OS" for their business, covering workflow engines, company playbooks, scorecards, meeting coordination, and internal memo systems. The focus is on ensuring these systems are not only created but actively used.

Key responsibilities

• Own Edge OS implementation for assigned clients, tracking milestones and deliverables.
• Manage executive calendars, key meetings, and OS‑related touchpoints.
• Coordinate internal and client‑facing tasks across workflows, playbooks, roles, scorecards, meetings, decisions, and memos.
• Build and maintain dashboards that serve as leadership control panels.
• Document and refine SOPs and playbooks based on client workflows.
• Track progress, follow up on action items, and drive adoption of all OS components.
• Communicate directly with clients to clarify expectations, gather information, and ensure accountability.

Required profile

• 2+ years experience in operations, project management, executive assistance, or similar remote/admin roles.
• Advanced English (C1+) with strong written and verbal communication.
• Proven ability to support executives and coordinate strategic initiatives.
• Experience designing processes, mapping workflows, and creating documentation.

Required skills

What we offer

• Full training on the Edge OS system.
• Opportunity to work with clients in the insurance, roofing, and restoration niche.
• Fully remote work with flexible LATAM‑focused schedule.