Network Site Reliability Engineer

About the role

The Network Site Reliability Engineer will own the operational health of our network services, driving incident response, automation, and reliability improvements across a complex, software‑defined environment.

Key responsibilities

• Lead day‑to‑day operational ownership for network services, including complex troubleshooting and coordinated restoration.
• Drive incident and problem management, produce high‑quality root‑cause analyses, and ensure corrective actions are implemented.
• Participate in major incident management as technical lead, communication support, and mitigation executor.
• Design and implement production‑grade automation using Python, Shell, and Ansible for drift detection, change validation, diagnostics, and safe rollouts.
• Engineer and support SD‑WAN, SDA, software‑defined networking, routing, switching, firewalls, load balancers, and proxies.
• Improve reliability through standardization, guardrails, repeatable runbooks, and continuous validation.
• Build observability insights with developers and platform teams, creating actionable dashboards, high‑signal alerts, and service health metrics.

Required profile

• Demonstrated experience in incident response, problem management, and ownership of RCAs through closure.
• Strong hands‑on networking skills across enterprise routing, switching, and security/L4‑L7 components.
• Proven automation capability using Python, Shell, and Ansible in production environments.
• SRE mindset with practical understanding of reliability concepts, NFRs, and risk analysis methods such as FMEA.
• Ability to work independently, prioritize effectively, and deliver with minimal oversight.

Required skills

• Python
• Shell scripting
• Ansible
• SD‑WAN
• SDA
• Routing and switching
• Firewalls, load balancers, proxies
• Cisco ACI (preferred)
• VMware NSX (nice‑to‑have)
• CCNP, CCNA certifications (preferred)