Head of Marketplaces

About the role

nocnoc is an e-commerce facilitator for global brands and retailers selling in Latin America, giving sellers access to more than 15 marketplaces through one platform. It is looking for a Head of Marketplaces to join its Commercial team and own the marketplace business end to end, with direct accountability for sales and gross profit. Each marketplace is currently run day to day by a dedicated analyst, so this role sets the pricing and discount levers, understands what sells and why, keeps campaigns efficient and ensures every account stays healthy.

Key responsibilities

• Own the marketplace portfolio end to end, accountable for GMV and gross profit, setting targets and defining the pricing and discount strategy per marketplace.
• Analyse what drives sales and which campaigns pay off, and replicate what works across marketplaces.
• Lead and develop the team of marketplace analysts, clarifying roles, priorities and how they work together.
• Act as the commercial face with marketplace partners: build relationships, negotiate terms and agree on campaigns and joint opportunities.
• Collaborate with Product, Operations, Finance and Data to execute growth plans.
• Track market trends, category performance and competitors to find new growth opportunities.

Required profile

• Solid experience in marketplace operations, channels or commercial strategy.
• Proven experience leading and developing teams and coordinating several channels at once.
• Track record in pricing, forecasting and margin optimization.
• Experience working with cross-functional teams (Product, Operations, Finance, Data) to execute plans.
• Fluent English and Spanish; experience in fast-growing e-commerce, tech or marketplace businesses is a strong plus.

Required skills

• Advanced Excel and SQL, able to read and work with the numbers independently.
• Strong negotiation and communication skills.
• Interest in automation and data tools, including AI, is a plus.