Head of Client Solutions – Spanish‑Speaking South America

About the role

The Head of Client Solutions for Spanish‑Speaking South America will build and scale a best‑in‑class Client Solutions function within TikTok’s advertising ecosystem. Reporting to regional leadership, you will drive revenue growth, ensure high‑quality client outcomes and foster long‑term platform adoption across key verticals.

Key responsibilities

• Define and own the overall Client Solutions strategy across verticals in partnership with Sales and regional leadership.
• Set priorities, operating models and success metrics aligned with business goals and translate global strategy into scalable execution plans.
• Lead Client Solutions Team Leads and managers, overseeing deployment, campaign performance, upsell, renewals and reactivation initiatives.
• Act as escalation point for complex client and agency challenges and advocate regional market needs to influence the global product roadmap.
• Partner with Product, Marketing Science, Operations and other cross‑functional teams to shape product improvements and go‑to‑market strategies.
• Maintain operational cadence, monitor business health, and lead regular business reviews to identify growth opportunities.
• Drive adoption and revenue acceleration of core and emerging TikTok advertising products.
• Define measurement and learning agenda, promote data‑driven experimentation and share best‑practice playbooks across teams.

Required profile

• Proven executive leadership experience in digital advertising or client‑solution organizations.
• Deep expertise in advertising strategy, campaign performance optimization and revenue generation.
• Ability to balance strategic vision with hands‑on execution in a fast‑moving environment.
• Strong cross‑functional collaboration skills with Sales, Product, Marketing Science and Operations.
• Experience leading geographically dispersed teams and influencing global product roadmaps.

Required skills