Executive Assistant & Office Manager (Remote, Argentina)

About the role

We are looking for a proactive Executive Assistant and Office Manager to support our growing tree service business. In this fully remote position you will drive efficiency, improve customer experience, and keep our operations running smoothly.

Key responsibilities

• Answer incoming calls, texts, and emails professionally.
• Serve as the first point of contact for new and existing customers.
• Schedule tree service estimates and confirm appointments.
• Route technical questions to the appropriate estimator, crew leader, or operations specialist.
• Follow up with customers who have pending estimates.
• Maintain up‑to‑date customer information, job notes, and appointments in the CRM.
• Organize office documents, customer records, company forms, and Google Drive files.
• Maintain trackers for vehicle registrations, trailer registrations, insurance documents, and renewal dates.
• Manage the owner’s calendar, reminders, and daily priorities.
• Create and update company SOPs, checklists, and office processes.
• Track important business deadlines and ensure follow‑ups are completed.
• Organize employee onboarding paperwork and verify required forms are completed.
• Assist with basic business development tasks, research, reporting, and administrative projects.
• Communicate clearly with internal team members to prevent information loss.
• Help build systems that improve organization, efficiency, and manageability.

Required profile

• Proficient in office management and executive assistance.
• Strong customer service orientation.
• Excellent calendar management skills.
• Fully fluent in English.

Required skills

• Google Drive

What we offer

• Hourly compensation of USD 8‑11.
• Fully remote work from Argentina.
• Opportunity to contribute to a growing tree service company.