Executive Assistant – Home Services Company

About the role

Our client, a fast‑growing home services company based in Maryland, USA, needs a proactive Executive Assistant to relieve the founder’s bottleneck and streamline administrative and billing workflows. The role is fully remote, with a flexible schedule aligned to EST business hours.

Key responsibilities

• Follow up on past‑due invoices, manage aging accounts receivable, and collect missing client documentation (W‑9, 1099, etc.).
• Provide phone coverage, handle customer service inquiries, and assist with dispatch coordination for field technicians.
• Process incoming web forms, lead inquiries, and general email correspondence.
• Liaise with the website developer to ensure updates, tweaks, and changes are executed accurately.
• Perform daily administrative tasks to free up the business owner’s time.

Required profile

• Flawless, near‑native English fluency, comfortable speaking with American clients on sensitive financial matters.
• Assertive, professional communication style, able to make outbound collections calls while maintaining strong customer relations.
• Fast learner who can navigate multiple software platforms, scheduling tools, and CRM systems.

Required skills

• Facebook

What we offer

• Competitive monthly salary of $2,000‑$2,500 USD.
• Full‑time remote position with flexible hours (8 am‑5 pm EST).
• Opportunity to impact cash‑flow and operational efficiency in a growing company.