Warehouse Associate – Operations and Returns

About the role

This position supports UPS warehouse operations by meeting key performance indicators and identifying efficiency improvements. It works under the supervision of a Senior Warehouse Associate or Supervisor.

Key responsibilities

• Process returns, prioritize orders, and coordinate with customer service representatives.
• Select products from proper locations, verify order accuracy (product name, size, code, lot number, expiration date, quantity).
• Arrange pick‑up of shipments, contact carriers, and schedule outbound shipments.
• Operate power equipment such as pallet movers, forklifts, reach trucks, and order pickers.
• Use RF scanners to scan barcodes and enter inventory data into the warehouse management system.
• Conduct physical inventories or cycle counts and report discrepancies.

Required profile

• High school diploma, GED, or international equivalent.
• Prior warehouse and forklift experience preferred.
• Experience with specialized power equipment (reach truck, turret truck) required.

Required skills

• Operation of forklifts, reach trucks, pallet movers, and order pickers.
• Use of RF scanners and warehouse management systems.
• Ability to perform inventory counts and generate reports.