Site Reliability Engineer II

About the role

Sovos is looking for a Site Reliability Engineer II to help optimise the performance and scalability of its SaaS offerings. You will work on the cloud infrastructure that powers millions of daily data transactions, ensuring reliability, efficiency, and a great customer experience.

Key responsibilities

• Develop, operate, and optimise internal tools for deployment, monitoring, alerting, security, and troubleshooting of Sovos applications.
• Partner with the Platform team to build efficient pipelines and shape the operational side of applications.
• Set up systems, software, and experiments; test and verify new features, tools, and processes.
• Contribute to service quality and uptime of Sovos applications.
• Leverage AI‑powered automation to improve operational efficiency and platform reliability.

Required profile

• Experience with application monitoring, data storage, and cloud infrastructure.
• Understanding of the software delivery lifecycle and hands‑on experience with CI/CD tools such as Azure DevOps or TeamCity.
• Familiarity with infrastructure‑as‑code solutions (Terraform, CloudFormation, Puppet).
• Experience using cloud deployment, monitoring, and analysis tools (Scalyr, Nagios, Prometheus/Grafana).
• Collaborative mindset and strong written and verbal communication skills in English.

Required skills

• Azure DevOps
• TeamCity
• Terraform
• CloudFormation
• Puppet
• Scalyr
• Nagios
• Prometheus
• Grafana

What we offer

• Opportunity to make a meaningful impact on cloud infrastructure and SaaS products.
• Access to cutting‑edge AI tools for automation.
• Supportive, global team focused on learning and growth.