Senior Technical Business Analyst

About the role

Syneos Health is hiring a Senior Technical Business Analyst in Buenos Aires, Argentina, in a hybrid arrangement of two to three days per week in the office. The role leads the analysis of complex business problems and guides the design and implementation of advanced business solutions, collaborating with stakeholders, business partners and vendors to optimise performance, drive savings and strengthen the company's competitive edge.

Key responsibilities

• Identify and document emerging business requirements, question stakeholder preferences to find unique value drivers, and capture functional and non-functional requirements
• Create and maintain technical documentation such as specifications, user guides and reports
• Prioritise competing demands, elicit high-level requirements and assess the risks of different solution options
• Act as a translator between business units, technology teams and support teams, ensuring business needs match IT capabilities
• Manage requirements to meet performance expectations and present ideas clearly, surfacing impacts on all stakeholders
• Mentor and coach junior team members

Required profile

• Bachelor's degree in Life Sciences, Communications or a related field
• Self-starter with strong business acumen and follow-through
• Experience as primary Business Analyst on medium to large projects (preferred)
• Ability to define requirements and communicate project benefits (preferred)
• Knowledge of both Waterfall and Agile/Lean methodologies (preferred)
• Experience turning requirements into use cases, epics and user stories with acceptance criteria (preferred)

Required skills

• Demonstrated ability to engage developers and business partners
• Excellent written and verbal communication and presentation skills
• Analytical ability: working with data to find patterns and high-leverage interventions
• Proficiency with MS Office applications such as Visio, Word, Excel and PowerPoint