Senior Operations Analyst – Data, Growth & Marketplace

About the role

DiDi is expanding its Regional Operations team in Buenos Aires and seeks a Senior Operations Analyst to drive core business metrics across Strategy & Planning, Marketplace, and Growth tracks. You will combine commercial insight with deep analytical skills to optimize pricing, balance supply and demand, and scale regional growth.

Key responsibilities

• Extract, manipulate, and analyze large‑scale datasets using advanced SQL queries to identify bottlenecks and inform regional strategy.
• Own and improve key operational metrics such as pricing, supply/demand equilibrium, and rider/driver acquisition.
• Build and maintain tracking dashboards, leveraging AI and automation tools to streamline daily operations and reduce manual effort.
• Partner with regional leadership, product, and marketing teams to provide data‑driven insights and support cross‑functional initiatives.

Required profile

• 3+ years of experience in business analytics, operations, strategy, pricing, or consulting, preferably in tech, marketplace, or startup environments.
• Degree in Industrial Engineering, Economics, Actuarial Science, Business Administration, or a related quantitative field.
• Advanced English proficiency (C1) for effective cross‑border communication.
• Based in Buenos Aires and able to work in a hybrid model (3 days onsite, 2 days remote).

Required skills

• Advanced SQL proficiency, including complex joins, subqueries, and data manipulation.