Senior Commercial Analyst – Offline Acquisition

About the role

We are seeking a Senior Commercial Analyst – Offline Acquisition to strengthen city‑level driver acquisition through offline channels. You will partner with commercial managers and local teams to monitor promoter performance, generate actionable insights and help scale high‑quality driver onboarding.

Key responsibilities

• Track and analyse KPIs such as leads, first‑time drivers, conversion, retention and cost per acquisition.
• Build and maintain dashboards and reports that support city‑level decision‑making.
• Identify performance gaps, trends and improvement opportunities across promoters and cities.
• Support day‑to‑day promoter operations, ensuring execution quality and productivity.
• Implement execution standards and operational guidelines defined by commercial leadership.
• Generate insights to improve promoter efficiency and acquisition outcomes, and assist in testing and rolling out operational improvements.
• Collaborate with commercial, hiring and operations teams to align execution with targets and coordinate with external partners.
• Promote a performance‑driven, data‑centric culture within city and regional commercial teams.

Required profile

• Senior‑level experience in commercial analysis or driver acquisition.
• Strong analytical mindset with the ability to translate data into actionable recommendations.
• Experience working cross‑functionally with commercial, operations and external partners.
• Proven track record of monitoring performance metrics and driving continuous improvement.

Required skills