Property Onboarding Manager (Remote, Global)
AvantStay
Descripcion del puesto
About the role
AvantStay is seeking a highly motivated Property Onboarding Manager to lead the end‑to‑end onboarding of new homes. You will act as the primary liaison between homeowners and internal teams, ensuring each property moves smoothly from contract signing to a live, guest‑ready listing.
Key responsibilities
- Own the full onboarding lifecycle, coordinating all steps from signed contract to live listing.
- Serve as the main point of contact for homeowners, providing clear, proactive communication.
- Utilize AvantStay’s tech stack, dashboards and project‑management tools to track progress and surface risks.
- Collaborate with Field Operations, Market Leaders and other cross‑functional teams to keep tasks on schedule.
- Identify and help implement automation opportunities for repeatable onboarding tasks.
- Analyze onboarding metrics to recommend efficiency improvements.
- Provide regular updates on milestones, risks and contingency plans to leadership.
- Ensure compliance with contractual obligations, maintenance standards and vendor services.
- Maintain brand quality standards before properties are listed.
- Lead special onboarding and operational projects as assigned.
Required profile
- Bachelor’s degree in a related field.
- 3+ years of experience in property onboarding, project management or a similar client‑facing role, preferably in hospitality, real estate or property management.
- Proven ability to manage complex, multi‑stakeholder projects on time and within budget.
- Excellent written and verbal communication skills.
- Strong time‑management and organizational abilities in a fast‑paced environment.
Required skills
- Proficiency with CRM systems.
- Experience using collaboration tools such as Slack and Salesforce.
What we offer
- Competitive compensation paid twice a month, dependent on experience and location.
- Fully remote work (outside the US) with flexible scheduling.
- Full‑time schedule of approximately 40 hours per week, Monday‑Friday US business hours.
- Equal opportunity employment and a supportive, inclusive culture.
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