Partner Success Manager – SMB Restaurant Portfolio

About the role

The Partner Success Manager Incubator role at Uber Eats leads post‑sales success for a high‑potential SMB restaurant portfolio. You will coach a team that ensures restaurant partners thrive on the platform while driving measurable business outcomes.

Key responsibilities

• Lead and develop a team responsible for post‑sales partner management of high‑value SMB restaurants.
• Own team performance and translate strong partner relationships into retention, revenue growth, and product adoption.
• Drive revenue and retention targets through upselling new features and co‑creating growth strategies.
• Act as the voice of the customer, turning partner feedback into actionable insights.
• Design and lead growth initiatives, collaborating with Operations, Marketing, Product, and other internal teams.
• Set, track, and report on partner performance metrics; conduct monthly and quarterly business reviews.

Required profile

• 3+ years of experience in a commercial, account‑management, or customer‑facing role with people‑management responsibilities.
• Proven track record of leading teams and building high‑performance cultures.
• Strong background in meeting business targets or quota delivery.
• Data‑driven decision‑making and solid business judgment.
• Excellent executive presence with strong verbal and written communication skills.
• Fast‑paced, ownership‑driven mindset with a bias toward action.

Required skills

What we offer

• Opportunity to shape partner success for a leading food‑delivery platform.
• Collaborative environment with cross‑functional teams.
• Career growth in a high‑impact, high‑visibility role.