Modern Device Management Specialist (SCCM / Intune)

About the role

EY Global Delivery Services is looking for a highly skilled Modern Device Management Specialist to join its team in Argentina. The role centres on SCCM architecture and hierarchy, with advanced troubleshooting and proven use of SQL, PowerShell and Power BI. It also calls for intermediate (L2) knowledge of Microsoft Intune and basic (L1) understanding of Microsoft Entra Application Proxy.

Key responsibilities

• Design, implement and optimise SCCM architecture and hierarchy for large-scale environments
• Troubleshoot complex SCCM and Intune issues, including client/server communication, software distribution, patch management and compliance settings
• Manage SCCM site servers and site roles, and maintain SCCM infrastructure health
• Automate administrative tasks with PowerShell scripts
• Use SQL Server for custom queries, reports and database maintenance
• Build Power BI dashboards showing SCCM / Intune metrics
• Support SCCM Co-management and Cloud Management Gateway (CMG)
• Provide L2 support for Intune and L1 guidance for Microsoft Entra Application Proxy
• Document configurations and procedures, and act as a technical mentor and escalation point for L1/L2 teams

Required profile

• Bachelor's degree in computer science, information technology or a related field, or equivalent practical experience
• At least 10 years of hands-on SCCM (Intune) administration and support in a large-scale enterprise environment
• Excellent communication, documentation and collaboration skills, and ability to work independently and mentor juniors

Required skills

• Extensive hands-on SCCM and Intune experience, including troubleshooting deployment, patching, Windows Update for Business, application delivery and compliance
• PowerShell scripting for automation and reporting
• SQL Server for queries and reports
• Power BI dashboards
• L2 Intune and basic Entra Application Proxy knowledge; relevant Microsoft certifications preferred