Local Technology Support – Remote/On‑Site (Cordoba)

About the role

We are looking for a motivated professional to join our Information Technology Operations team and support the ‘Local Technology Support – Argentina’ project. The role combines remote and on‑site activities to ensure stable operation of multiple business systems.

Key responsibilities

• Resolve incidents and problems across various business system components.
• Collaborate with clients and service‑management teams for issue analysis and resolution.
• Build and share knowledge within the support team and participate in problem‑solving discussions.
• Develop and maintain strong relationships with internal and external stakeholders.
• Analyze and improve knowledge‑base articles to streamline troubleshooting.
• Implement innovative solutions to increase the efficiency of technical support operations.

Required profile

• Experience in customer technical support and hardware troubleshooting (recommended).
• Ability to work both remotely and on‑site in Cordoba.
• Strong communication skills for stakeholder interaction.

Required skills

• Microsoft Office Suite
• IT troubleshooting
• ServiceNow
• Collaborative technologies
• Hardware troubleshooting