Community Manager (Remote, Freelance)
Emma of Torre.ai · Argentine
Descripcion del puesto
About the role
We are seeking a proactive Community Manager to build and nurture a global online community. This fully remote, freelance position will have a direct impact on customer experience and engagement, allowing you to shape a supportive environment for users worldwide.
Key responsibilities
- Monitor and moderate online community platforms to ensure a safe, inclusive atmosphere.
- Respond to customer inquiries with professionalism and empathy.
- De‑escalate conflicts and resolve issues efficiently.
- Design and launch engagement initiatives to drive community growth.
- Collaborate with internal teams to relay community feedback and insights.
- Manage multiple conversations and tasks while working independently.
Required profile
- Proven experience in customer support and community moderation.
- Strong written and verbal communication skills in English.
- Demonstrated conflict‑resolution and de‑escalation abilities.
- Excellent time‑management, organization, and attention to detail.
- Self‑motivated, adaptable, and customer‑focused mindset.
Required skills
What we offer
- Fully remote work environment.
- Opportunity to influence a diverse global community.
- Professional growth in a dynamic, fast‑paced setting.
Questions fréquentes
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Publicado hace 1 día
Expira en 1 mes
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Emma of Torre.ai
Argentine
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