Client Operations Coordinator

About the role

We are seeking a detail‑oriented Client Operations Coordinator to keep client engagements running smoothly. You will coordinate meetings, support clients through the process, handle documents, and maintain organized systems while working closely with firm leadership.

Key responsibilities

• Coordinate and schedule client meetings across multiple international time zones.
• Serve as a responsive, professional point of contact for client communications.
• Prepare, process, and track client documents and related follow‑ups accurately and on time.
• Maintain internal records, files, and the CRM up to date.
• Provide day‑to‑day operational support to the team and escalate items as appropriate.

Required profile

• 2+ years in client operations, executive/administrative support, customer success, or a comparable coordination role.
• Excellent written and spoken English; comfortable as a professional, client‑facing voice.
• Strong working‑hours overlap with U.S. Mountain Time, with flexibility for other regions.
• Highly organized, reliable, and detail‑oriented.
• Comfortable learning and using common business software (CRM, video conferencing, cloud document tools).
• Ability to work independently in a remote team.
• Discretion and sound judgment handling confidential client and financial information.
• Familiarity with U.S. business formation or registered‑agent services; experience with law firms or CPA firms is a plus.

Required skills

• CRM platforms
• Video conferencing tools
• Cloud document management tools

What we offer

• Fully remote contract position (1099 equivalent) paid via Gusto.
• Monday–Friday schedule, primarily U.S. Mountain Time.
• Salary range $1,500–$2,000 per month USD.
• Small, supportive team working directly with the founder.
• Paid time off.