Call Scheduler

About the role

SD Solutions is seeking a Call Scheduler to proactively engage with existing paying customers of the Connecteam platform. You will conduct short outbound follow‑up calls, provide free training sessions, and help customers maximize the value of the SaaS solution for their daily operations.

Key responsibilities

• Make outbound 15‑minute follow‑up calls to active customers and offer free training sessions.
• Maintain accurate daily reporting of calls made, meetings booked, and qualified versus unqualified opportunities.
• Collaborate closely with the Customer Success team to ensure smooth handoffs and manage escalations.
• Adhere to the required working hours of 9 AM – 6 PM Central Time (CST).

Required profile

• Fluent, spotless spoken English (non‑negotiable).
• Strong willingness to handle a high volume of outbound calls daily.
• Confident, positive, and customer‑oriented communication style.
• Ability to explain concepts clearly to non‑technical users.
• Highly disciplined, organized, and able to work hard.

Required skills

What we offer

• Opportunity to work with a global staffing company and a leading B2B SaaS platform.
• Potential for professional growth in customer success and teleprospection.