Bilingual Property Management Assistant – English/Spanish

About the role

This position supports the property management team by handling tenant communications, lease administration, and maintenance coordination. The role is fully bilingual, requiring fluency in English and Spanish, and operates on a 40‑hour week, Monday to Friday, PST.

Key responsibilities

• Respond to tenant inquiries via phone, text, and email.
• Provide updates on maintenance requests, lease matters, and other property concerns.
• Prepare, process, and manage new lease agreements and renewals.
• Coordinate move‑in and move‑out activities and maintain accurate tenant records.
• Receive, track, and manage maintenance work orders; liaise with vendors and contractors.
• Update work order statuses in company systems and follow up on outstanding issues.
• Process tenant statements, bill payments, and related documentation.
• Support daily operations using Rentvine, AppFolio, or similar property‑management software.
• Perform data entry, record management, and assist with reporting tasks.

Required profile

• Previous experience in property management, real‑estate administration, or virtual assistance.
• Strong written and verbal communication skills in English.
• Bilingual proficiency in English and Spanish.
• Excellent organizational, multitasking, and attention‑to‑detail abilities.
• Familiarity with U.S. property‑management processes and lease administration.

Required skills

• Microsoft Office
• Google Workspace
• Rentvine
• AppFolio
• Buildium or Propertyware (or similar property‑management system)
• Cloud‑based software

What we offer

• 40‑hour work week, Monday‑Friday 9 AM‑5 PM PST.
• Hourly wage: Weeks 1‑6 $5/hr, Weeks 7‑12 $6/hr, Weeks 13+ $7/hr.
• Remote work environment.