Amazon Account Manager

About the role

We are looking for an Amazon Account Manager to be the operational heartbeat of our fast‑moving Amazon agency pod. You will keep client accounts healthy, ensure listings perform at the highest standard, and act as the main point of contact for day‑to‑day Seller Central operations.

Key responsibilities

• Create and optimise listing content, including SEO keyword research, titles, bullet points, A+ content and backend search terms.
• Manage bulk uploads via flat‑file, run A/B tests, monitor CTR, conversion rates and keyword rankings.
• Oversee image creation, write design briefs, review assets and upload final visuals to Amazon.
• Handle Seller Central tasks such as resolving suppressed ASINs, catalog errors, Buy Box monitoring, pricing, inventory and account health.
• Communicate with clients, prepare bi‑weekly performance decks and maintain 30/60/90‑day strategies.
• Coordinate with the Graphic Designer to ensure a steady workflow of listing images and brand assets.
• Maintain daily workload in ClickUp, capture action items, flag blockers and keep SOPs up to date.
• Develop growth strategies, collaborate with PPC on keyword lists and implement quarterly category‑specific initiatives.
• Document activities, produce daily check‑ins, weekly summaries and store data in Airtable and Google Drive.

Required profile

• Strong ownership mindset and ability to work autonomously in a fast‑paced environment.
• Excellent communication skills, both written and verbal, with a focus on client satisfaction.
• Detail‑oriented with a knack for problem‑solving and process optimisation.
• Ability to manage multiple accounts (10‑15) simultaneously while meeting deadlines.

Required skills

• Amazon Seller Central
• SEO and keyword research
• A/B testing and conversion optimisation
• Flat‑file bulk uploads
• Amazon AI tools (Rufus, Cosmo)
• ClickUp project management
• Airtable
• Google Drive