Administrative Coordinator – Remote

About the role

Bridgeway Global Staffing is seeking a proactive Administrative Coordinator to support a U.S. residential home‑services company. This fully remote position is open to candidates based in LATAM and focuses on keeping schedules organized, customer information accurate, and daily operations running smoothly.

Key responsibilities

• Respond to customer calls, texts, and emails.
• Schedule quotes, follow‑ups, and service appointments.
• Coordinate technician schedules, routing, and daily changes.
• Send confirmations, reminders, and preparation instructions.
• Manage invoicing, billing, and payment records.
• Support estimates, proposals, and service documentation.
• Maintain accurate CRM records and follow‑up tasks.
• Prioritize daily work independently and escalate when needed.

Required profile

• 1–3 years of experience in customer service, administrative support, scheduling, or operations.
• C1 spoken English with a clear, neutral accent and strong phone communication skills.
• Reliability, attention to detail, and ability to work independently.

Required skills

• Go High Level (or similar CRM) experience.
• General CRM usage skills.

What we offer

• 100% remote work.
• Compensation in USD.
• Growth opportunities within the U.S. team.