Account Manager – Remote (LATAM)

About the role

Arionkoder is seeking a remote Account Manager based in LATAM to champion client success and drive growth for strategic AI consulting accounts. You will act as the primary advocate for clients, helping them achieve their business goals while expanding Arionkoder’s footprint.

Key responsibilities

• Own a portfolio of strategic accounts and drive sustained growth, retention, and expansion.
• Build and continuously update a Customer Intelligence Profile for each account to anticipate needs and surface expansion signals.
• Guide accounts through relationship phases from early stabilization to full co‑ownership with intentionality and discipline.
• Develop trusted relationships with key stakeholders, including C‑level executives, based on genuine partnership.
• Serve as the voice of the customer internally, surfacing feedback, advocating for needs, and influencing product and service evolution.
• Collaborate closely with internal teams to ensure seamless delivery and alignment with client objectives.

Required profile

• Owner‑mindset with a strong sense of accountability for portfolio health.
• Ability to act as a true partner, building trust with both clients and internal teams.
• High client empathy, technical context awareness, and a growth‑oriented mindset.
• Comfort with autonomy, urgency, and taking full responsibility for outcomes.

Required skills