Account Manager – Financial Institutions

About the role

Mastercard is seeking an experienced Account Manager to lead relationships with financial institution clients across Latin America and the Caribbean. You will drive growth of Mastercard volume, revenue and market share while aligning with customers' strategic objectives.

Key responsibilities

• Manage the overall account relationship with banks and develop strong ties with heads of business units and portfolio managers.
• Understand customer priorities and strategy, ensuring execution of agreed initiatives.
• Identify and implement strategies to increase Mastercard transaction volume, revenue and market share.
• Develop long‑term tactics for customers to grow their portfolios and profitability.
• Coordinate brand building, product management and implementation activities with customers and internal Mastercard teams.
• Analyze customer business through profitability modeling, financial forecasting and competitive analysis.
• Negotiate end‑to‑end commercial deals and organize periodic business reviews.
• Collaborate with regional Account Leads for reporting to Mastercard headquarters.
• Facilitate delivery of Mastercard products and services and leverage marketing and sponsorship assets.

Required profile

• Proven ability to develop business relationships at all organizational levels.
• Results‑oriented, customer‑focused with strong business development and sales experience.
• Extensive experience in the payments industry, covering finance, negotiations, customer relationship management and payment products.
• Leadership capability to manage teams and work effectively in a matrix environment.
• Excellent financial and analytical skills, including cards P&L analysis, forecasting and competitive analysis.
• Strong presentation and communication skills in both Spanish and English.
• Bachelor’s degree required; Master’s degree preferred.
• Bilingual proficiency in Spanish and English.

Required skills

What we offer

• Opportunity to work with a global leader in digital payments.
• Collaborative, multicultural environment.
• Career growth and development within Mastercard’s extensive network.