Leasing Coordinator – Residential Property Management

About the role

We are seeking a motivated and detail‑oriented Leasing Coordinator to manage the full leasing cycle for residential properties, from initial inquiry through move‑in. The role requires strong communication, organizational abilities, and a proven track record of converting leads into qualified tenants.

Key responsibilities

• Respond promptly to prospective tenant inquiries via phone, email, SMS, and leasing platforms.
• Qualify prospects based on property requirements, rental criteria, and availability.
• Schedule and coordinate property showings, virtual tours, and follow‑ups.
• Conduct tours, communicating features, pricing, policies, and lease terms.
• Manage leasing leads in the CRM, maintaining accurate interaction records.
• Process rental applications, coordinate screening, verification, and documentation.
• Prepare lease agreements, renewals, and move‑in documentation.
• Coordinate move‑in logistics such as deposits, utilities, keys, and onboarding.
• Monitor unit availability and ensure accurate listings.
• Assist with lease renewals, aiming to reduce vacancy and improve retention.
• Provide regular reports on leads, applications, conversions, occupancy, and leasing performance.

Required profile

• 2+ years of experience in leasing, property management, or real estate.
• Strong understanding of the residential leasing process and fair housing regulations.
• Excellent written and verbal English communication skills.
• Proven sales, negotiation, and customer‑service abilities.
• Highly organized with strong follow‑up and time‑management skills.
• Ability to work independently in a remote or fast‑paced environment.

Required skills

• Experience with CRM or leasing software (e.g., AppFolio, Buildium, Propertyware, Yardi, Rent Manager).
• Proficiency with Google Workspace and Microsoft Office.