Automation Engineer (Remote, Full‑Time)

About the role

We are looking for a remote Automation Engineer to own and evolve the automation infrastructure that drives key business operations for a fast‑growing SaaS startup. You will design, maintain, and optimise workflows that span lead management, CRM processes, reporting, and internal operations.

Key responsibilities

• Build and maintain end‑to‑end lead automation workflows, including intake, scoring, routing, enrichment and CRM synchronization.
• Manage Salesforce automation covering lead lifecycle, object relationships, field mapping, conversion logic and activity tracking.
• Create automated reporting pipelines for daily, weekly and monthly business metrics.
• Support internal operational automations such as candidate screening, meeting intelligence, calendar sync and secure credential handling.
• Write, debug and maintain Python and JavaScript code within automation platforms.
• Document workflows and automation logic to ensure scalability and maintainability.
• Identify improvement opportunities and propose automation solutions that increase efficiency.

Required profile

• 1–2 years of hands‑on experience building multi‑step, multi‑branch automations using platforms like Zapier or Make.
• Strong understanding of Salesforce objects, field mapping, lead conversion and CRM workflow design.
• Experience integrating AI APIs (e.g., OpenAI, Claude) with prompt engineering and structured outputs.
• Ability to work independently, troubleshoot complex automation issues and continuously improve processes.

Required skills

• Zapier or Make automation platforms
• Salesforce CRM
• OpenAI or Claude API integration
• Python programming
• JavaScript programming
• Webhooks and API payload handling
• Error handling and debugging in automation contexts