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2 anos de experiencia

Competencias

Customer service Aviation safety Multicultural teamwork Communication Adaptability Computer skills Retail experience Positive attitude Loyalty Learning new skills

Experiencia

Cabin Crew Member

Fly Air41 Airways d.o.o.

2024-04 -

Works effectively as part of a multicultural cabin crew team, ensuring passenger safety and comfort throughout the flight. Provides professional and friendly customer service, handling inquiries and resolving issues promptly. Utilises strong communication and interpersonal skills to interact with passengers from diverse backgrounds. Contributes to a positive onboard atmosphere and supports crew coordination during service and emergency procedures.

Cabin Crew Member

Croatia Airlines d.d.

2022-05 - 2022-09

Ensured passenger safety and comfort on short‑haul flights, conducting safety briefings and emergency equipment checks. Delivered professional and friendly customer service, assisting passengers with boarding, luggage, and special requests. Collaborated with a diverse crew to maintain high service standards and resolve in‑flight issues efficiently. Gained experience in handling multilingual passenger interactions and adhering to airline operational procedures.

Idiomas

Croatian

native

English

fluent

German

intermediate

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