HR Operations Generalist

About the role

Placemakr is seeking a self‑starting HR Operations Generalist to support day‑to‑day people operations and broader HR initiatives. The role is remote‑first, with working hours aligned to Eastern or Central US time zones, and focuses on delivering a people‑first experience for both residents and guests.

Key responsibilities

• Maintain accurate, confidential records in the ADP Workforce Now HRIS, including new hires, job changes, terminations, and supporting documents.
• Manage orientation and onboarding processes, overseeing background checks, I‑9 completion, and benefits enrollment.
• Coordinate with cross‑functional teams to ensure an exceptional first‑day experience for new hires.
• Oversee off‑boarding, handling post‑employment documentation, exit surveys, and final pay.
• Support administration of company benefit plans, ensuring team members are informed and have access.
• Assist with leaves of absence and reasonable accommodations programs in partnership with the Director of HR Operations & Total Rewards.
• Serve as primary backup for payroll processing activities.

Required profile

• Empathetic, detail‑oriented HR professional with strong discretion and sound judgment.
• Proactive mindset and commitment to a people‑first experience at every touchpoint.
• Ability to navigate a variety of situations independently and collaboratively.
• Comfortable working remotely and aligning with Eastern or Central US time zones.

Required skills

• Experience with ADP Workforce Now HRIS platform.