Experienced Sales Assistant & Customer Success Specialist

About the Role

Are you a customer-centric professional with a passion for sales and organization? We are looking for a dedicated Sales Assistant to serve as the reliable voice of our company, connecting clients to sustainable solutions that contribute to cleaner neighborhoods and a greener environment.

Main Missions

• Manage inbound calls, emails, and online inquiries with professionalism and speed.
• Prepare clear, accurate quotes and professional business proposals.
• Coordinate service scheduling to ensure a seamless customer experience.
• Track and manage leads within the CRM to support sales growth.
• Conduct post-service follow-ups to ensure maximum client satisfaction.
• Manage social media presence (primarily Facebook), including direct messages, comment moderation, and campaign support.
• Generate performance reports and maintain up-to-date CRM data.

Profile Required

• 3 to 5 years of proven experience in sales or a similar client-facing role, ideally within the service industry.
• Natural ability to build rapport and establish strong professional relationships.
• Exceptional organizational skills with a high attention to detail.
• Tech-savvy mindset with proficiency in modern business tools.

Required Skills

• CRM Management & Data Entry
• Customer Relationship Management (CRM)
• Sales Support & Lead Tracking
• Social Media Management (Facebook)
• Professional Communication (Written & Verbal)
• Administrative Coordination

What We Offer

• A collaborative and dynamic work environment.
• Competitive salary package including performance-based bonuses.
• Paid professional training to ensure your success.
• Clear career progression paths toward sales leadership or operational management roles.